Sales Policy | AURAXXNEST – LIGHT
Effective Date: February 10, 2025
1. Introduction
At AURAXXNEST – LIGHT, we are committed to providing high-quality lighting solutions for every space. This Sales Policy outlines the terms and conditions governing your purchase of products from AURAXXNEST – LIGHT, including pricing, payment methods, order processing, shipping, returns, and exchanges. By purchasing from AURAXXNEST – LIGHT, you agree to the terms outlined in this policy.
2. Pricing & Payment Methods
a. Pricing Policy
✔ All prices on AURAXXNEST – LIGHT are listed in USD ($) and are subject to change without notice due to market fluctuations, promotions, or adjustments from suppliers.
✔ We strive to provide accurate pricing, but in the event of an error, we reserve the right to cancel or adjust orders accordingly.
✔ Promotional offers, discounts, or sales cannot be combined unless explicitly stated.
b. Accepted Payment Methods
We accept the following secure payment methods:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Apple Pay and Google Pay
✔ Bank Transfers (available for bulk orders, subject to verification)
All payments must be processed before your order is fulfilled. Orders that are not paid for within 48 hours will be automatically canceled.
3. Order Processing & Confirmation
a. Placing an Order
✔ Orders can be placed online through AURAXXNEST – LIGHT 24/7.
✔ After placing an order, you will receive an order confirmation email with the details of your purchase.
✔ If you do not receive an order confirmation within 24 hours, please contact us for assistance.
b. Order Fulfillment
✔ Orders are processed and shipped within 1-3 business days after payment confirmation.
✔ Orders placed on weekends or holidays will be processed the next business day.
✔ If an item is out of stock, we will notify you and offer a refund or an alternative product.
c. Bulk Orders
For bulk or wholesale orders, please contact us at Contact@bestrandoms.com. Bulk orders may require additional processing time and special arrangements.
4. Shipping & Delivery
a. Shipping Methods & Timeframes
✔ We offer standard shipping, expedited shipping, and overnight shipping via trusted carriers (USPS, FedEx, UPS).
✔ Estimated delivery time for standard shipping is 5-10 business days for U.S. orders and 7-20 business days for international orders.
✔ Estimated delivery time for expedited shipping is 2-5 business days.
✔ International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
b. Shipping Costs
✔ Shipping fees are calculated at checkout based on the destination, weight, and shipping method selected.
✔ Free shipping may be available for orders over a certain amount (check for promotions).
✔ Customers are responsible for any customs duties, taxes, or import fees for international orders.
c. Order Tracking
✔ Once your order has shipped, you will receive a tracking number via email.
✔ You can track your order on the carrier’s website.
✔ If you do not receive tracking information within 3 business days, please contact us.
5. Returns & Exchanges
For detailed information on how to return or exchange an item, please refer to our Refund & Returns Policy.
a. Return Conditions
✔ Returns must be made within 30 days from the delivery date.
✔ The product must be unused, in original condition, and in its original packaging.
✔ Custom or personalized items are non-returnable unless defective.
6. Warranty
✔ Our products come with a limited warranty covering manufacturing defects.
✔ The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
✔ To file a warranty claim, please contact us at Contact@bestrandoms.com.
7. Cancellations & Modifications
✔ You can cancel or modify your order within 12 hours of placing it.
✔ Once the order is processed or shipped, it cannot be canceled or modified. Please contact us immediately if you need to make any changes.
8. Fraud Prevention
To protect both our customers and our business, we reserve the right to cancel suspicious orders or request additional verification before processing the payment.
9. Limitation of Liability
✔ While we strive to provide accurate product details, AURAXXNEST – LIGHT is not liable for any errors, delays, or damages arising from the use of our products or services.
✔ We are not responsible for delayed shipments, customs issues, or any incidental or consequential damages that may occur.
10. Contact Us
For any sales inquiries, order issues, or bulk orders, please reach out to us:
📍 Address: 3388 Kidd Avenue, Wisconsin, USA
📞 Hotline: (336) 272-2066
📧 Email: Contact@bestrandoms.com
🔗 Visit Our Website: www.bestrandoms.com
🔹 AURAXXNEST – LIGHT – Illuminate Your World with Style, Sustainability, and Innovation. 🔹
